Frequently Asked Questions

How are conversions tracked in Friendbuy?

Learn about the different ways conversions are tracked through the Friendbuy referral program!

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Written by William Harper
Updated over a week ago

List of Supported Browsers

This document summarizes the browsers and operating systems officially supported and tested for Friendbuy.

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Written by William Harper
Updated over a week ago

How do I integrate Friendbuy's maintained opt-out list with my CRM?

The below article outlines how Friendbuy handles unsubscribe links and information around integrating Friendbuy's opt-out list with your own

Written by Samantha
Updated over a week ago

Can attribution be established based on just a coupon code?

Written by Samantha
Updated over a week ago

Referral Program FAQs

Understanding how the "typical" referral flow works for most of our Friendbuy users, and answering some frequently asked questions!

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Written by William Harper
Updated over a week ago

Is Friendbuy reporting real time?

Written by Samantha
Updated over a week ago

How long is the default attribution window for referral event tracking?

Written by Samantha
Updated over a week ago

How do I track referral revenue?

Written by Samantha
Updated over a week ago

What is the Friendbuy Referral URL Structure?

Our redirect URL structure defined, and how you can use it.

Written by Samantha
Updated over a week ago

How do I create a coupon bank and add coupon codes?

Written by Samantha
Updated over a week ago

How does Friendbuy work?

Written by Samantha
Updated over a week ago

Is the “Powered by Friendbuy” tag required on widgets?

Written by Samantha
Updated over a week ago

Why should I use your service instead of building an in-house solution?

Written by Samantha
Updated over a week ago

Will Friendbuy impact my page load time?

Written by Samantha
Updated over a week ago

Can users share into more than one social network?

Written by Samantha
Updated over a week ago

Can we offer rewards in currencies like $, £ or Euros?

Written by Samantha
Updated over a week ago

Can I use the API to fetch PURLs for my customers? I want to include PURLs in emails to customers and elsewhere on my site.

Written by Samantha
Updated over a week ago

Does Friendbuy have a REST API?

Written by Britain Southwick
Updated over a week ago

Does Facebook Sharing with Friendbuy comply with Facebook Platform Policy?

Written by Samantha
Updated over a week ago

What kind of images should I use for my widget?

Written by Samantha
Updated over a week ago

How do I set up URL targeting?

Written by Britain Southwick
Updated over a week ago

How does Friendbuy notify me of referral actions?

Written by Samantha
Updated over a week ago

Why was my customers reward rejected?

Written by Samantha
Updated over a week ago

Why are my images not uploading?

Written by Samantha
Updated over a week ago

How do I delete a widget?

Written by Samantha
Updated over a week ago

How do I configure my Terms & Conditions?

Written by Samantha
Updated over a week ago

Why is my Tweet not posting to Twitter?

Written by Samantha
Updated over a week ago

How can I manage my subscription?

Written by Samantha
Updated over a week ago

How do I manage users in my account?

Written by Samantha
Updated over a week ago

Update a Credit Card

Written by Samantha
Updated over a week ago

How do I update my email address?

Written by Samantha
Updated over a week ago

How do I change my password?

Written by Samantha
Updated over a week ago