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Delighted Integration

Make it seamless for your most loyal customers to take that extra step in sharing your brand with Friends!

Samantha avatar
Written by Samantha
Updated over a week ago

Overview

Delighted is the fastest and easiest way to gather actionable feedback from your customers. Encourage your most enthusiastic promoters to refer friends and family directly from the survey thank you page. Friendbuy + Delighted makes it seamless.

With Friendbuy’s Delighted integration, you can leverage the momentum of your most positive and enthusiastic customer base by making it seamless for them to take that extra step in providing a referral. Additionally, with your ability to fine-tune the referral widget in Friendbuy, you can easily reward customers for referring friends, family, and others to your product or service. 

Best part about the integration? No extra development customization required for your survey template. The Friendbuy referral link is built right into the survey experience that both you and your customers have come to know and expect with Delighted, automatically placed within your Thank You Page.

Integration Instructions

  1. Go to Friendbuy and sign in to your account.

  2. Visit Settings > Configurations > API Access settings

  3. Copy your Access Key and Secret Key here

  4. Click the button: "Connect to Friendbuy"

Additional Information 

Please visit https://help.delighted.com/article/395-friendbuy for more a detailed overview of how to setup your Delighted campaigns to automatically display referral links! 

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